Terms & Condition
1.1: Visitor, customer and vendor account user Registration information:
(a) User account means customer and vendor account both. A user can register one time only. Username and password will be provided on request, user can enter website, access information under control panel and can upload data and information with photos and details for selling purpose or user can authorize us in written form in an agreement as available on website to upload their products data and information with photos and details for selling purpose
(b) Data will be live on klikdubai.com website once approved from klikdubai.com administration, via email that will be sent to them on registered email ids
(c) User and visitor shall follow, klikdubai.com privacy and cookies policy
(d) User shall provide information or data on klikdubai.com under law of Emirates of Dubai
1.2: Username & password:
(a) Username & password will only be accepted once approved from klikdubai.com
(b) User and visitors acknowledges and agrees that klikdubai.com reserves the right under the agreement or those at law, to limit or withdraw access and membership to the site of the user if klikdubai.com reasonably, logically believes that user has provided information that is not true or accurate, or under certain circumstances that might harmful or risky for klikdubai.com website, brand or image
2.1: Authorization to site users and visitors:
(a) User and visitor shall maintain klikdubai.com site confidentiality so shall restrict access to and use of the site by any unauthorized third person. User accept responsibility for all activities that occur under username and password
(b) User and visitor shall notify klikdubai.com via email, SMS or phone call regarding any unauthorized use of user’s password, account or security
(c) User and visitor shall not hack or attempt to hack another username, password or account details
(d) User and visitor shall not access customer or buyer information directly intentionally or mistakenly
(e) User and visitor shall not use klikdubai.com account for any illegal activates
(f) User and visitor shall not post any data, information, content or image in inappropriate category intentionally or by mistake
(g) User and visitors shall not access customer or buyer information directly intentionally or mistakenly unless authorize by klikdubai.com in written form
(h) User and visitor shall not post any data, information, content or image related to third party or site intentionally or unintentionally
(i) User and visitor shall not post any fraudulent, false, pornographic, racist, culturally or religiously offensive data, information; content or image intentionally or mistakenly
(j) User and visitor shall not post any stolen item
(k) User and visitor shall not access customer or buyer information directly intentionally or mistakenly
(l) User and visitor shall not use klikdubai.com account for any illegal activates
(m) User and visitor shall not manipulate or attempt to manipulate the site including prices of items/products
(n) User and visitor r shall not overload that can harm the site or can slow overall process
(o) User and visitor shall not hack or attempt to hack another username, password or account details
(p) User and visitor shall not harm the site in any way either via virus or any software
(q) User and visitor shall not copy, modify or distribute any form of material, Visitor & User mark, data, information, content, photos of the site intentionally or mistakenly
(r) User and visitor shall not violate or abuse klikdubai.com policies
2.2: Compulsion as a customer and vendor account user:
(a) Vendors account user shall provide package to avoid damage to items/products safely and securely available for sale online via klikdubai.com site
(b) User both customer and vendor account must provide accurate information wants to buy and sell items/products via klikdubai.com
(c) User both customer and vendor account shall inform klikdubai.com which appears to be in violation of terms and conditions
(d) Vendors account user shall provide required warranties and maintenance and tags with non refundable items/products
(e) Vendors account user remain responsible for after sales services; guarantees, maintenance and defects with date mention for each item/product
(f) Vendor account user shall immediately compensate the relevant buyer with value of the purchased item in case of fraudulent, misinformed, damage or defective product(s)/item(s)
(g) Vendor account user shall ensure that products don’t cause any damage or injury to any person or harm to any property
(h) Vendor account user can sell only lawful items/products under UAE & Islamic sharia Law
(i) Vendor account user shall provide copy of Visitor & User license copy or passport/national ID card copy
(j) Vendor account user shall provide required warranties and maintenance of items/products
(k) Vendor account user remain responsible for after sales services; guarantees, maintenance and defects with date mention for each item/product
2.3: Fees and services:
Customer account is free of charge on the site, Customer account user doesn’t have to pay any amount to klikdubai.com or any other third person or party. We, klikdubai.com will not be responsible if Visitor or customer account holder pay any amount to third party. In future if any policy changes will be informed 90 days before.
2.4: Return, refund and exchange:
(a) Customer has 2 working days (48 hrs) to make a refund request after order has been delivered
(b) Customer can return product bought, and we will take care as a valuable customer
(c) If the item customers received is damaged, defective or not as described on the website, will receive a full refund amount along with any delivery fees applied
(d) Items purchased online can be returned for a refund via delivery driver or courier company only for a refund or exchange. Items cannot be exchanged via post
(e) Delivery costs will not be refunded
(f) If customer change mind about the products purchased from klikdubai.com, we will refund the purchase price or exchange those products subject to the following conditions:
- Delivery charges must be paid by the customer
- Item(s)/product(s) must be returned within 2 working days (48 hrs) of purchase, together with proof of purchase that is original receipt.
- Item(s) must be unused, unworn, unwashed with original packing, tags/labels attached.
- Swimwear, underwear, earrings, cosmetics, jewelry, beauty products cannot be returned or exchanged
- Products purchased via klikdubai.com Gift card are not eligible for return, refund or exchange.
(g) If customer requests a refund, the purchase price (excluding delivery charges for online) will be refunded to customer using the original payment method once we have received the returned item back and confirmed that it meets conditions 1-5 above. Customer is responsible for any costs associated with returning the item to us including any currency conversion and/or local or international taxes.
(h) If an item is faulty, damaged, wrongly described, or different from the sample shown then we will meet our legal obligation which may include refunding the purchase price and delivery charges or providing a replacement product provided the item is returned within a reasonable time with proof of purchase.
RETURN INSTRUCTIONS FOR ONLINE PURCHASES:
Items purchased online can be returned. Please refer to the Return and Exchange Policy above to ensure customer return meets the requirements.
If You have any question visit FAQs.
3.1 Vendors account user’s Privacy Obligations:
(a) Vendors account user shall not reveal its contact details in the purchasing or listing processes anywhere on the website directly to klikdubai.com customer account users or visitors, including the feedback area, discussion forum or through any e-mail feature on klikdubai.com website. For the purposes of this condition, contract details include but are not limited to phone numbers, addresses, or email addresses.
(b) Vendors account user shall not use any kind of information particularly contact information provided to User by a third party during the course of a transaction on the website related to further sales offline or on another website
(c) Vendors account user shall not disclose or publicize any personal information about any users or otherwise access or use information about other users in a manner may constitute a breach of privacy and/or applicable laws.
(d) Vendors account user shall not collect information about any user, including but not limited to e-mail addresses and other contact information
Representation and warranties of visitor, customer and vendor account user
User represents and warrants to klikdubai.com as follows:
Visitor, customer and vendor account user represents and warrants that he/she is at least eighteen (18) years of age
4.2 Sale of Items on Site
Vendor account user represents and warrants that he/she/it has:
(a) Exclusive legal and beneficial ownership of all items of any description that user wishes to offer for sale on the Site; and
(b) Complete right, title and authority to deal in and offer for sale such items.
5.1 Rights towards Content on website
The Visitor, customer and vendor account user acknowledge and agree that all content included on the website including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is the property and copyright work of either klikdubai.com, its users, its content suppliers or its licensors
5.2 Brand, Copyright & Ownership
If visitor, customer and vendor account user suspects that any act, product, or listing on klikdubai.com infringes on klikdubai.com intellectual property rights, visitor & user account user must provide klikdubai.com with:
(a) An electronic or physical signature of the person authorized to act on behalf of the rights owner;
(b) Visitor, customer and vendor account user address, telephone number and e-mail address
(c) A URL and a description of where the material visitor, customer and vendor account user claims is infringing is located on the Site;
(d) A full description of the product or listing that visitor, customer and vendor account user claims has been infringed upon;
(e) A URL and a description of where original and legitimate uses of the infringing material can be seen;
5.3 Non-Enforcement of Catalogue Content Ownership and Image Restrictions.
Klikdubai.com shall not enforce its online Klikdubai.com catalogue content ownership and image restrictions. Upon the creation of any detail item pages, such pages shall remain indefinitely in the Klikdubai.com catalogue, regardless of creator's offer selling out. All items posted to klikdubai.com online catalogue shall exactly match the items being sold. Visitor, customer and vendor account user shall report klikdubai.com management for any perceived violations
WARRANTY, LIMITATION OF LIABILITIES AND INDEMNITY
6.1 No Warranty:
Klikdubai.com makes no warranty that defects will be corrected or that the Site or its servers are free of viruses or anything else which may be harmful or destructive. The nature of Internet communications means that the Site may be susceptible to data corruption, interception, non-availability and delays. As common, our website may also be unavailable from time to time due to repairs, maintenance or development work. User hereby agrees that klikdubai.com has no obligation to provide support for the Site. Visitor, customer and vendor account user hereby agrees that use the website at User’s own risk. Klikdubai.com provides the Site and its services on an “as is” and “as available” basis without any representation or endorsement made and without any warranty or guarantee of any kind, whether express or implied, including but not limited to warranties of title, merchantability, fitness for a particular purpose, compatibility, security, accuracy and non-infringement. Klikdubai.com makes no representations or warranty on the accuracy, reliability, or completeness of any content, information, software, text, graphics, links or communications provided on or through the use of the Site or that the operation of the Site shall be error free and uninterrupted.
6.2 Agreement between us, Visitor, customer and vendor account user:
Klikdubai.com is not responsible for any non-performance or breach of any agreements entered into between visitor, customer and vendor account user of the website and does not assign legal ownership of items from a seller to a buyer. The contract for sale of any item shall be a strictly bipartite contract between a seller and the buyer. At no time shall any right, title or interest over any item vest with Klikdubai.com nor shall Klikdubai.com have any obligations or liabilities of any sort in respect of such item or the agreement between the seller and the buyer or any of them, including but not limited to:
(a) Klikdubai.com is not responsible for unsatisfactory or delayed performance, losses, damages or delays as a result of items which are unavailable;
(b) Klikdubai.com is not required to mediate or resolve any dispute or disagreement between users of the Site;
(c) Klikdubai.com has no control over and does not guarantee the quality, safety or legality of items advertised, the truth or accuracy of users' content or listings, the ability of sellers to sell items, or the ability of buyers to pay for items
(d) Klikdubai.com does not make any representation or warranty as to the attributes (including but not limited to quality, worth or marketability) of the items proposed to be sold or purchased on the Site; and in particular, klikdubai.com does not implicitly or explicitly support or endorse the sale or purchase of any items on the Site, nor is klikdubai.com a supplier or manufacturer of any items sold by users or purchased by users of the Site;
(e) Klikdubai.com does not make any representation or warranty as to the attributes, including but not limited to legal title, creditworthiness, or identity, of any of its users of the Site.
6.3 Limitation of Liabilities:
(a) To the extent permitted by law, Klikdubai.com, its officers, employees, agents, affiliates and suppliers shall not be liable for any loss or damage whatsoever whether direct, indirect, incidental, special, consequential or exemplary, including but not limited to, losses or damages for loss of profits, goodwill, business, opportunity, data or other intangible losses arising out of or in connection with User’s use of the Site, its services or this Agreement, however arising, including negligence or otherwise and whether or not Klikdubai.com has been advised of the possibility of such losses or damages.
(b) Visitor, customer and vendor account user shall not hold Klikdubai.com responsible for other users' content, actions, or inactions, or items or Information they list or post.
(c) If visitor, customer and vendor account user is dissatisfied with the website or any content or materials on it, User’s sole exclusive remedy is to discontinue its use of the Site.
6.4 Third Party Sites:
The Site may include links to third party websites that are controlled by and maintained by third parties. Klikdubai.com cannot accept any responsibility for the materials or offers for goods or services featured on links to third party websites on the Site. Any link to such websites shall not be deemed to be Klikdubai.com endorsement of such websites or a warranty that such websites will be free of viruses or other such items of a destructive nature. User acknowledges and agrees that Klikdubai.com is not responsible for the content or availability of any such sites. Klikdubai.com shall not be liable for any errors or omissions, whether on behalf of itself or third parties. User acknowledges and agrees that User may not include links in any user-posted content on the Site.
Visitor, customer and vendor account user shall release klikdubai.com from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with any disputes between seller and buyer third party. User shall defend, indemnify and hold harmless klikdubai.com, and each of klikdubai.com affiliates and their respective employees, directors, agents and representatives from and against any and all claims, costs, losses, damages, judgments, penalties, interest and expenses (including reasonable attorneys’ fees) arising out of any claim, action, audit, investigation, inquiry or other proceedings instituted by a third party, entity or a government agency, that arises out of or relates to any actual or alleged breach of visitor, customer and vendor account user representations, warranties, or obligations set forth in this Agreement.
Nothing in terms and condition, and any agreement shall be deemed to constitute a partnership, agency or joint venture between visitor, customer and vendor account user and Klikdubai.com, as well as visitor, customer and vendor account user shall have no authority to bind Klikdubai.com in any manner whatsoever.
7.2 Termination and violation:
Without prejudice to any other rights and remedies of klikdubai.com under terms and conditions or at law or otherwise, Klikdubai.com may limit, suspend or withdraw customer and vendor account user membership and or any customer and vendor account user access to the website at any time, without notice, for any reason, including without limitation
7.3 Assignment of Rights and Obligations:
(a) Visitor, customer and vendor account user hereby grants Klikdubai.com the right to, and irrevocably acknowledge and agree that klikdubai.com may at any time, assign all or any part of its rights, benefits, obligations or liabilities (whether express or assumed) under this Agreement to any of its affiliates without requiring visitor, customer and vendor account user further consent. Klikdubai.com agrees to use all reasonable endeavors to provide notice to visitor, customer and vendor account user of any assignment by way of a posting on the Site.
7.4 Governing Law & Dispute resolution:
Any claim here under, shall be governed by, and construed in accordance with UAE law
Terms and condition is translated into any language other than English, whether on the Site or otherwise, the English text shall prevail